Shipping and Delivery

FECPAK Test Kits -  Shipping Policy

  1. Shipping Locations:
  • We ship FECPAK Test Kits across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
  1. Processing Time:
  • Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
  1. Shipping Methods and Delivery Times:
  • Standard Shipping: 1-2 business days
  • Delivery times are estimates and may vary due to external factors such as weather conditions or postal service delays.
  1. Shipping Costs:
  • Shipping costs are calculated at checkout based on the shipping method.
  1. Tracking Your Order:
  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s website.
  1. Shipping Restrictions:
  • We do not ship to P.O. Boxes or BFPO addresses.
  1. Lost or Damaged Packages:
  • If your package is lost or damaged during shipping, please contact our team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
  1. Returns and Exchanges:
  • Please refer to our Return Policy for information on returns and exchanges.
  1. Contact Us:

If you have any questions or concerns about our shipping policy, please contact us at