Shipping policy

FECPAK Test Kits -  Shipping Policy

 1. Shipping Locations:

  • We ship FECPAK Test Kits across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

2. Processing Time:

  • Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times:

  • Standard Shipping: 1-2 business days
  • Delivery times are estimates and may vary due to external factors such as weather conditions or postal service delays.

4. Shipping Costs:

  • Shipping costs are calculated at checkout based on the shipping method.

5. Tracking Your Order:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s website.

6. Shipping Restrictions:

  • We do not ship to P.O. Boxes or BFPO addresses.

7. Lost or Damaged Packages:

  • If your package is lost or damaged during shipping, please contact our team within 7 days of the estimated delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

8. Returns and Exchanges:

  • Please refer to our Return Policy for information on returns and exchanges.

9. Contact Us:

If you have any questions or concerns about our shipping policy, please contact us at